Our Commitment to Your Privacy

At Soundgate Hearing Clinic, we are committed to protecting your health information. This Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and Minnesota privacy laws. It also describes your rights and our obligations regarding your PHI.

How We May Use and Disclose Your Health Information

We may use and share your PHI for the following purposes:

Treatment: We use your information to provide you with medical care and services.
Payment: We may use your PHI to bill and collect payment from you, insurance companies, or other third parties.
Healthcare Operations: We use your information to operate and manage our clinic, including quality assessment and improvement activities.

Additional uses and disclosures may include:

Appointment reminders and health-related communications.
Disclosures required by law, including public health reporting.
Disclosures to avert a serious threat to health or safety.
Workers' compensation, law enforcement, and other government requests as permitted by law.

Your Rights Regarding Your Health Information

You have the following rights concerning your PHI:

Right to Access: You may request to view or receive a copy of your medical record.
Right to Amend: You may request corrections to your medical record if you believe information is incorrect or incomplete.
Right to an Accounting of Disclosures: You may request a list of disclosures of your PHI, excluding those for treatment, payment, and healthcare operations.
Right to Request Restrictions: You may ask us to limit how we use or share your PHI.
Right to Request Confidential Communications: You may request that we contact you in a specific way (for example, home phone or email) or send mail to a different address.
Right to a Copy of This Notice: You can request a copy of this privacy policy at any time.

Our Responsibilities

Soundgate Hearing Clinic is required by law to:

Maintain the privacy and security of your protected health information.
Provide you with this notice explaining our legal duties and privacy practices.
Follow the terms of this Notice currently in effect.
Notify you if a breach occurs that may have compromised the privacy or security of your PHI.

Changes to This Notice

We reserve the right to change this Privacy Policy. Any changes will apply to all PHI we maintain. A current copy will always be posted on our website and available upon request.

Contact Information

If you have questions about this notice or wish to exercise your privacy rights, please contact:

Soundgate Hearing Clinic
Phone: (952) 922-2408
Email: clinic@soundgatehearing.com
Website: soundgatehearingclinic.com

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated. We will not retaliate against you for filing a complaint.